Frequently Asked Questions

📦 ORDERS & SHIPPING

How long does shipping take?

Orders arrive within 7–15 business days for Saudi Arabia. International orders take 10–20 business days. Shipping is on us for all orders, plus a tracking number.

How do I track my order?

Once shipped, you'll receive a confirmation email with your tracking number. You can track your order anytime using that number.

Do you cover shipping?

Yes — shipping's on us for every order, no minimum required.

🧍 POSTURE CORRECTOR

How does the PostureFlow Posture Corrector work?

PostureFlow gently pulls your shoulders back and aligns your spine into its natural position. Wearing it regularly retrains your muscles to maintain good posture on their own over time.

How long should I wear it each day?

Start with 20–30 minutes per day for the first week, then gradually increase to 1–2 hours. Do not wear continuously for more than 3–4 hours.

When will I see results?

Most customers notice improvement within 1–2 weeks. Significant muscle retraining typically happens within 4–6 weeks of consistent use.

Will it fit me?

Yes! PostureFlow is fully adjustable and fits chest sizes from 28″ to 48″. One size fits most.

Can I wear it under my clothes?

Absolutely. It's ultra-thin and designed to be worn discreetly under shirts, blouses, and light sweaters.

How do I clean the posture corrector?

Hand wash with mild soap and cold water. Air dry flat. Do not machine wash or tumble dry.

💺 ORTHOPEDIC SEAT CUSHION

What chairs does the cushion fit?

The cushion measures 17″ x 13.5″ and fits most standard office chairs, dining chairs, car seats, and wheelchairs.

Will it help with sciatica or tailbone pain?

Yes. The U-shaped ergonomic design removes direct pressure from your coccyx (tailbone) and sciatic nerve, providing immediate relief from the first use.

Does the cover come off for washing?

Yes — the mesh cover has a zipper and is fully removable and machine washable. The foam insert should not be machine washed.

Will it slide around on my chair?

No. The non-slip silicone bottom keeps it firmly in place on any chair surface — including leather, fabric, and wood.

💳 RETURNS & SUPPORT

What is your return policy?

We offer a full 30-day money-back guarantee on both products. If you're not satisfied, email us at support@postureflow.com for a hassle-free refund.

How do I contact support?

Email us at support@postureflow.com. We respond within 24 hours, 7 days a week.